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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

65 28Th Street Sw, Grand Rapids, Michigan, United States of America, 49548

Quality Inn Grand Rapids Near Downtown, a 2-star hotel, offers a smoke-free environment with wheelchair-accessible accommodations, featuring safety systems including carbon monoxide detectors, fire extinguishers, smoke detectors, and window guards.

Comfortable Room Amenities

Guestrooms at Quality Inn provide deep soaking bathtubs, shower/tub combinations, flat-screen TVs, and air conditioning. Select rooms include a seating area and balcony/terrace.

Free Morning Dining

The complimentary breakfast includes fresh waffles.

Essential Hotel Facilities

Quality Inn Grand Rapids Near Downtown maintains an indoor pool, fitness center, and 24-hour business center. Additional amenities include laundry facilities and complimentary newspapers in the lobby.

Strategic City Location

Located 9.5 miles from Gerald R. Ford International Airport and 3.5 miles from Grand Rapids Amtrak, the hotel provides access to Downtown Market, Woodland Mall, and water skiing opportunities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Disability Access
Max:
2 persons
Bed options:
1 King Size Bed
Bathtub
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King Room
Max:
2 persons
Bed options:
1 King Size Bed
Bathtub
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Queen Room
Max:
2 persons
Bed options:
1 King Size Bed
Bathtub
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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center
Grand Rapids 2.9 mi
Airports
Gerald R. Ford International (GRR) 9.1 mi
Muskegon County (MKG) 42.2 mi
Train
Grand Rapids Amtrak Station 3.0 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Golf course

Services

  • Room service
  • Housekeeping
  • Laundry

Business

  • Business center
  • Fax/Photocopying

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Media

  • Cell phone charger
  • CD player
  • AM/FM alarm clock
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Location

65 28Th Street Sw, Grand Rapids, Michigan, United States of America, 49548
Map view
65 28Th Street Sw, Grand Rapids, Michigan, United States of America, 49548
Nearby
2401 Buchanan Ave SW
Plaster Creek Family Park
3300 ft
Restaurants
Beltline Bar
1500 ft
16 28th St SE
Villa Pizza#1
1200 ft
2844 Division Ave S
New Beginnings Restaurant
2200 ft
217 28th St SE

Reviews and Ratings

Feedback from previous guests about their experience.
60%
enjoyed the hotel and would happily return
Clean room
Nice balcony
Rude service
Limited breakfast options
6.0/10
Guest rating
Rooms
6.4
Location
5.4
Service
6.4
Dining
5.5
Guest reviews
6.0/10
based on 5 reviews
6.7
6.7/10 based on 141 reviews
Charles
United States of America, January  2025
6.2/10

I had a very disappointing experience at this hotel. The first impression was awful due to a rude receptionist and unclean common areas. However, my room was decent with some nice amenities, and the breakfast provided a few unexpected treats. Overall, the cleanliness and service could use major improvements.

Rooms
8.0
The room was clean and met my expectations, with a mini fridge, microwave, and coffee maker. There was also a nice balcony area with chairs.
Service
5.0
The check-in process was a bit frustrating because the receptionist struggled to find our reservation and wasn't very accommodating.
Location
6.0
The hotel is somewhat isolated from busy traffic, which I appreciated, but it isn't the most vibrant area. You might feel it’s lacking in terms of nearby attractions.
Dining
5.0
Breakfast was just okay; it offered a few pre-packaged items, and there wasn’t a lot of variety.
Facilities
7.0
The hotel had a small indoor pool, which was enjoyable but could use some updates.
Clean room
Rude service
Jim
United States of America, January  2025
6.2/10

My stay at this hotel was quite mixed. While the rooms were generally clean and the pool area was nice, I couldn't overlook the noise and disturbances that made it hard to get a good night's sleep. The staff members were friendly, which was a plus, and the breakfast, although basic, met my needs. However, the location left much to be desired, making me feel uncomfortable at times.

Rooms
6.0
The rooms were clean but had a strong odor that smelled like industrial cleaner, which was off-putting.
Service
8.0
The service was helpful and courteous, with staff going out of their way to assist me during my stay.
Location
5.0
The hotel is located in an area that isn't the best and made me uneasy during my visit.
Dining
6.0
Breakfast options were basic but adequate. I appreciated the free offerings, but more variety would have been great.
Facilities
7.0
The pool area was nice and well-kept, which made for a pleasant experience.
Larry
United States of America, January  2025
7.0/10

The hotel was an unexpected delight, with clean rooms and a very comfortable bed. However, the location felt a bit sketchy, and while I enjoyed the breakfast, there were limited hot options. Overall, it's good value for money, especially considering the friendly service and well-maintained facilities.

Rooms
8.0
The rooms were clean and comfortable, with no smoky smell and a very clean tub. I was pleased with the value I got for the price I paid.
Service
9.0
The staff was very friendly and eager to help, making my stay more enjoyable.
Location
5.0
The location was not ideal, as it felt a bit sketchy and I didn't feel completely at ease walking around the area.
Dining
6.0
The breakfast was decent, but I would have appreciated more hot options beyond just waffles.
Facilities
7.0
The facilities were well-maintained, and the pool looked inviting, even if I didn't get to use it.
Aaron
United States of America, November  2024
5.0/10

I had mixed feelings about my stay. While the exterior exit for convenience was a nice touch and the room had a fridge and microwave, the overall cleanliness left much to be desired. The staff needed to improve their service, and I did have concerns about the location. The price felt a bit steep considering the mixed experience I had.

Rooms
6.0
The room was decent, but the lingering odor felt like a high school boy's gym sock. I appreciated the two doors, one to the inside corridor and the other outside, which made unloading my stuff easier. A fridge and microwave were nice bonuses, but the cleanliness wasn't up to par.
Service
5.0
The service was pretty lacking. I encountered issues with my reservation initially, and while they were responsive when I asked for soap and towels, the overall experience felt disorganized.
Location
5.0
The hotel was located in an area that felt a bit sketchy and not the most attractive. It was near where I needed to be, but the vibe wasn't the greatest.
Dining
5.0
The breakfast was pretty standard; it got me out the door, but there wasn’t much substance to it. It wasn't bad, but not something I’d rave about either.
Facilities
5.0
Facilities weren't anything special. The overall place felt a bit outdated, and the hallways needed an upgrade. I expected more for what I paid.
Matthew
United States of America, November  2024
5.8/10

I had a mixed experience at this hotel. On the downside, there were some serious maintenance issues in my room that made my stay quite uncomfortable. However, the location was convenient for my needs, and I appreciated the staff's effort, despite a little hiccup during check-in. Overall, it offered a decent value for the price, but improvements are needed for a better experience.

Rooms
5.0
The room was not very clean and had several maintenance issues, including holes in the wall and an unpleasant odor. However, I did enjoy having a fridge and microwave, which were helpful for keeping my baby's milk cold. The bed was quite comfortable, though.
Service
6.0
The front desk staff was somewhat helpful but had a misunderstanding during check-in. They later apologized for their accusations regarding noise, which was appreciated.
Location
7.0
The hotel is conveniently located near US-131, making it easy to access my destination. However, the surrounding area felt a bit rough.
Dining
Facilities
6.0
The common facilities seemed okay, but I didn't take full advantage of them during my stay.
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